Terms of Use

Please read these Terms of Use carefully before accessing or using the Cotopaxina website. By accessing or using the Website, you signify your acceptance of these Terms of Use. If you do not agree to these terms, you are prohibited from using the Website.

1. General Use of the Website

1.1 Limited License: Cotopaxina grants you a limited, non – exclusive, non – transferable license to access and use the Website for the sole purpose of purchasing men’s and women’s clothing, as well as various backpacks offered on the Website. You may not use the Website for any other commercial or non – authorized purposes.
1.2 Prohibited Activities: You shall not engage in any of the following activities while using the Website:

Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, repackage, or otherwise use any content from the Website without the prior written consent of Cotopaxina.
Use any automated means, such as robots, spiders, or data mining tools, to access, monitor, or copy the Website’s content.
Attempt to gain unauthorized access to the Website, user accounts, or any other systems or networks connected to the Website.
Transmit any viruses, worms, Trojan horses, or other harmful code through the Website.
Engage in any activity that could damage, disable, overburden, or impair the Website or interfere with other users’ enjoyment or use of the Website.

2. Product Information and Orders

2.1 Product Descriptions: We strive to provide accurate and up – to – date information about our products, including descriptions, images, prices, and availability. However, product details may vary slightly due to factors like manufacturing differences, lighting in product photography, and monitor color settings. It is your responsibility to review product information carefully before placing an order. If you have any questions about a product, please contact our customer support at support@cotopaxina.com.
2.2 Order Placement: When you place an order on the Website, you are making an offer to purchase the selected products. We reserve the right to accept or reject your order at our sole discretion, for example, if a product is out of stock, there are issues with your payment method, or we suspect fraudulent activity. You will receive an order confirmation email after placing an order, but this does not guarantee order acceptance.
2.3 Pricing and Payments: Product prices are as stated on the Website and are subject to change without notice. The price you are charged will be the price in effect at the time your order is accepted. We accept various payment methods as specified on the Website. By providing payment information, you represent and warrant that you are authorized to use the payment method and that all information provided is accurate and complete.

3. Shipping, Returns, and Refunds

3.1 Shipping: We offer free shipping worldwide on all orders. Orders are typically processed and shipped within 1 – 3 business days. Delivery is expected within 3 – 5 business days after shipping, but shipping times may be affected by factors beyond our control, such as customs clearance (for international orders), postal carrier delays, or unforeseen events. We will provide you with a tracking number once your order has been shipped so you can monitor its progress.
3.2 Returns: We have a 180 – day return policy. If you are not satisfied with your purchase, you may return the product within 180 days of receiving it. The product must be in its original condition, with all tags attached and in its original packaging. To initiate a return, please contact our customer support at support@cotopaxina.com for instructions. Once we receive and inspect the returned product, we will issue a refund to your original payment method.
3.3 Refunds: Refunds will be processed in accordance with our return policy. The amount refunded will be the purchase price of the returned product, excluding any shipping fees that were waived as part of our free – shipping offer. If you received a promotional discount on your purchase and are returning only part of the order, the refund amount will be adjusted proportionally.

4. Intellectual Property

4.1 Ownership: All content on the Website, including but not limited to text, images, graphics, logos, trademarks, and product designs, is the property of Cotopaxina or its licensors and is protected by intellectual property laws. You may not use any of our intellectual property without our prior written permission.
4.2 Feedback: If you provide any feedback, suggestions, or ideas to Cotopaxina regarding the Website or our products, you grant us a non – exclusive, royalty – free, perpetual, irrevocable license to use, reproduce, modify, and distribute such feedback for any purpose related to our business.

5. Privacy

We respect your privacy. Please review our Privacy Policy, which is incorporated into these Terms of Use by reference. The Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Website.

6. Liability and Indemnification

6.1 Limitation of Liability: To the fullest extent permitted by law, Cotopaxina shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or your purchase of products from the Website, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, loss of data, or business interruption.
6.2 Indemnification: You agree to indemnify, defend, and hold Cotopaxina, its officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the Website, your violation of these Terms of Use, or your infringement of any intellectual property or other rights of any third party.

7. Changes to the Terms of Use

We reserve the right to modify these Terms of Use at any time. Changes will be posted on the Website, and the revised terms will be effective immediately upon posting. It is your responsibility to review these Terms of Use periodically. By continuing to use the Website after the changes have been posted, you agree to be bound by the revised Terms of Use.